Returns Policy
We hope you love your order, but if you are not completely satisfied, you may return eligible item(s) within 14 days of delivery for a refund.
Return Conditions
To be eligible for a return:
- Items must be unworn, unused, and in their original condition
- All original tags must remain attached
- Returns must be sent back within 14 days of delivery
Please note that returns are made at the customer’s own expense unless an error has been made on our behalf.
Important
Any item returned without tags attached will be sent back to the customer and no refund will be issued.
Sale Items
All sale items are non-refundable.
Exchanges
Due to our stock changing regularly, we do not currently offer an exchange service.
Faulty or Damaged Items
If you receive an item that is faulty or damaged, please contact us within 48 hours of delivery.
Faulty items must be returned within 14 days of purchase for assessment.
Wear & Tear
We do not accept responsibility for general wear and tear once an item has been worn and tags have been removed.
Many of our garments are delicate and should be handled with care. We cannot accept liability for damage such as:
- Snagging
- Bobbling
- Loose threads
- Fabric damage caused during wear
We kindly recommend treating all garments with extra care.
Return Shipping
We strongly recommend using a tracked delivery service when returning items, as we cannot be held responsible for returns lost in transit if proof of postage or tracking has not been obtained.
Late Returns
Unfortunately, we are unable to accept returns outside of the 14-day return period.
Returns Address & Contact
To request our returns address or for any further enquiries, please contact: